About Piedmont Service Group: Commercial HVAC Company
About Us
Mechanical Services Company Passionate About Energy Efficiency
Piedmont Service Group is a privately held HVAC mechanical services company serving property owners and operators throughout the Piedmont region of Virginia and the Carolinas. Since 1971, we have partnered with commercial, industrial, institutional, and government organizations to maintain their buildings for safe, healthy, and energy efficient operation. Piedmont Service Group's Controls Division also provides a total building control solution to integrate HVAC, lighting, security, access, energy management, and other building functions in one easily monitored and maintained environment. At the end of the day, we are a local company committed to making sure our customers experience best-in-class customer service. When a customer calls our office for a service request, they’re connected with a live human being, employed by Piedmont Service Group, located in one of our offices throughout Virginia and the Carolinas. We monitor and dispatch our HVAC technicians from each office.
How we operate.
-
Passionate About Energy Efficiency
"Building efficiency and sustainability" is our overarching mission. Our energy efficiency programs are custom tailored to each client's individual needs and circumstances to ensure maximum impact with minimum investment. From the initial assessment to ongoing maintenance and optimization programs, our trained technicians are laser-focused on reducing your utility costs and carbon footprint.
-
Focused On Client Partnerships
Every Piedmont Service Group client receives personalized attention from start to finish. While we've grown over the years and can now rely on the national resources of Service Logic, we haven't forgotten the core tenets that got us here: a sincere interest in meeting and exceeding the expectations of every single client we serve. The Piedmont Service Group portfolio encompasses commercial, industrial, institutional, and government clients of all size.
-
Team Driven
We're proud to offer a team made up of some of the most talented engineers, HVAC technicians and sales professionals in the mechanical services industry. In fact, 90% of our clients are long-term return customers because they trust our technicians to consistently help them:
- extend the life of their equipment
- reduce energy costs
- prevent expensive equipment repairs
- reduce the chance of costly downtime
All team members are routinely educated and kept up to date on the latest technical and energy knowledge through our unique, industry-recognized training program. Both long time employees and brand new hires are guaranteed to be knowledgeable and experienced enough to maintain our hard-earned reputation in the field.
-
Committed to Technology
Our commitment to providing our clients with world class energy efficiency solutions is only as good as our business systems. Piedmont Service Group's internal technology includes a state-of-the-art service center offering customized tasking and tracking, VoIP Data, Accounting and CRM tools. We utilize the latest engineering, estimating, energy modeling and project management tools. When combined with our highly skilled and continually educated team members, these tools give us a significant edge over our competition.
50 years ago, our company was incorporated under the name Piedmont Trane Air Conditioning in downtown Raleigh, North Carolina.
Half a century in business later, our company has grown and evolved into a regional leader in facility services focused exclusively on helping commercial, industrial and government organizations operate and maintain their buildings in a safe and efficient manner. We could not be more proud and excited to celebrate our history, our success and all of the accomplishments achieved thanks to our team, customers and industry partners. Fifty years is a big deal to us, and while no one would have predicted the current landscape of our industry, as an organization we are thrilled to celebrate this milestone anniversary and our history. Passionate About Energy Efficiency "Building efficiency and sustainability" is our overarching mission. Our energy efficiency programs are custom tailored to each client's individual needs and circumstances to ensure maximum impact with minimum investment. From the initial assessment to ongoing maintenance and optimization programs, our trained technicians are laser-focused on reducing your utility costs and carbon footprint.
Important Milestones That Have Shaped Our History
-
May 1971
Founding owner, Rick Sylvester incorporated Piedmont Trane Air Conditioning (PTAC) located in downtown Raleigh, North Carolina.
-
May 1972
Larry Kelly purchases PTAC from Rick Sylvester, with 8 employees and a total activity of $146,814.
-
October 1975
Larry’s brother Edward (Buddy) Kelly purchases stock and joined PTAC as a partner.
-
January 1984
Piedmont Trane Air Conditioning becomes a LINC franchise.
-
May 1984
Piedmont Trane Air Conditioning becomes Piedmont Air Conditioning.
-
August 1990
PAC purchases a second building for the growing commercial service division.
-
May 1993
PAC expanded west across the state of North Carolina and officially opened the Greensboro, NC office.
-
December 1993
PAC growth continues to the east and the opening of the Greenville, NC office.
-
April 1996
Piedmont opens it fourth branch office in Wilmington, NC.
-
April 1997
PAC sells its residential service division, enabling the focus and growth of the commercial and industrial market in both service and installation.
-
April 2000
Piedmont Air Conditioning designed and built its current headquarters in Raleigh at 1031 Nowell Road.
Community
Piedmont Service Group is extensively involved in the communities in which they serve. From Meals on Wheels to Habitat for Humanity, our employees and company are committed to giving a portion of our profits back to the people and organizations in our community who need it most. During the holidays, our employees donate toys to the local Toys for Tots programs. We host annual blood drives for the American Red Cross, where both our own employees as neighbors donate much need blood and plasma. We serve on the boards and committees of many local organizations including the YMCA, Arts Together, Kiwanis Club, and multiple houses of worship. To help provide the homeless with food and shelter, we support multiple community shelters. We donate communications equipment to women's shelters in an effort to provide them with a means of reaching out for help. We also participate in fundraisers and charitable events targeted towards charitable organizations whom our customers and employees support as well. Piedmont has used their mechanical skills and vendor relationships to provide heating and air conditioning equipment to those without proper means to take care of themselves in emergency situations.
Organizations we support.
Through our relationship with Service Logic, we can provide you with streamlined mechanical services from coast to coast.
HVAC Industry Affiliations
Piedmont Services continually works to understand our customers' needs, stay educated and up to date on on the newest technology, and incorporate industry best practices in all service offerings. Active participation in these industry organizations allows us to maintain the highest level of services for our clients.
-
ENERGY STAR®
As an Energy Star partner Piedmont Service Group will help you use energy more efficiently. Energy Star provides access to the tools and resources necessary to implement an effective energy strategy. On average, buildings that earn the Energy Star use 35% less energy and generate one-third less carbon dioxide than their industry peers.
www.energystar.gov energystar.gov -
NCHEA
Organized in 1952, the North Carolina Healthcare Engineers Association (NCHEA) is a not-for-profit, incorporated association dedicated to serving and promoting the healthcare engineering profession.
https://nchea.com/ -
STULZ
Piedmont Service Group is a STULZ partner and has factory trained technicians on staff. STULZ develops, manufactures and distributes datacenter cooling equipment, precision air conditioners, ultrasonic humidifiers and desiccant dehumidifiers as the North American arm of the international STULZ GROUP. As the technology leader in the industry, STULZ is dedicated to providing innovative and energy efficient equipment for critical environments.
www.stulz-ats.com stulz-ats.com -
Progress Energy
Progress Energy's Energy Efficiency for Business program works with energy-efficiency equipment vendors, contractors, engineers, architects and energy services providers who have been educated on the Energy Efficiency for Business program. These Trade Allies play an important outreach role by helping businesses learn about Progress Energy's energy-efficiency programs and incentives.
www.progress-energy.com progress-energy.com -
ASHRAE
The American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE) - The American Society of Heating, Refrigerating and Air-Conditioning Engineers advances technology to serve humanity and promote a sustainable world.
www.ashrae.org ashrae.org -
Refrigeration Service Engineers Society
Since 1933, Refrigeration Service Engineers Society (RSES) has been a leader in training and education for professional HVACR technicians and contractors. RSES, a 501(c)(6) membership organization, currently has more than 15,000 members in nearly 175 chapters in the U.S. and Canada, with additional technicians routinely using its training material in 50 countries across six continents.
www.rses.org rses.org -
BOMA
Building Owners and Managers Association (BOMA) - The Building Owners and Managers Association (BOMA) International is an international federation of more than 100 local associations and affiliated organizations. Founded in 1907, its 16,500-plus members own or manage more than nine billion square feet of commercial properties.
www.boma.org boma.org -
IFMA
International Facilities Management Association (IFMA)- IFMA is the world's largest and most widely recognized international association for professional facility managers, supporting more than 19,000 members in 78 countries.
www.ifma.org ifma.org -
AEE
The Association of Energy Engineers- AEE A national source for energy information and networking in the dynamic fields of energy engineering and energy management, renewable and alternative energy, power generation, energy services, sustainability, and all related areas.
www.aeecenter.org aeecenter.org -
IREM
Institute of Real Estate Management (IREM)- For over 75 years, IREM has been the source for real estate management professionals to build, connect, and grow.
www.irem.org irem.org